How to Cancel CBS All Access on Roku
If you’re a Roku user, it’s annoying to have to pay for channels that you don’t — or barely — even watch. You might’ve tried a free trial, then discovered that you didn’t like a channel enough to start paying for it. You might’ve subscribed for a specific show, then found that you weren’t interested in the rest of the channel’s content. Whatever your situation, it’s probably left you wondering how to cancel CBS All Access on Roku.
There’s one major thing in your favor here: Roku makes it easy to manage your subscriptions. You can do it through your television, or by using your Roku subscriptions login on the company’s website. No matter how you choose to go about this, this easy, step-by-step guide will help you through it.
How to Cancel CBS All Access Subscription on Roku - Step by Step
Using Your Roku and Television:
The easiest way to learn how to cancel CBS All Access on Roku is to follow along using your TV and Roku device.
1. Turn on your television and Roku.
In most cases, turning on your TV will automatically turn on your Roku. If this isn’t the case for your model, turn your Roku on using the remote control.
2. Press the "Home" button on your remote control.
This will take you to the “my Roku subscriptions” screen, the channel grid. This displays all of the channels to which you currently have a subscription.
3. Navigate to your CBS channel.
Using the purple directional buttons on your remote, navigate through your channel grid until you highlight CBS.
4. Tap the star (*) button.
This button will take you to the options for this channel.
5. Go to "Manage subscription."
Make sure this option is highlighted, then tap the “OK” button on your remote.
6. Go to "Cancel subscription."
Again, make sure this option is highlighted, then tap “OK.”
7. A pop-up window will appear, asking you to confirm your cancellation.
Highlight and choose “Cancel subscription” again to confirm.
8. Select "Done."
This should return you to your channel grid.
9. You're all set!
Now you know how to cancel CBS All Access on Roku, and can apply this to any other channels you want to manage.
How to Cancel CBS All Access on Roku via the Website:
Away from home, or just don’t feel like using your Roku device? No problem. You can still figure out how to cancel CBS All Access on Roku using the company’s website.
1. Open your browser and go to my.roku.com.
On your computer or mobile device, open your browser and navigate to the Roku website. If you’re prompted to do so, enter your Roku subscriptions login credentials.
2. Tap or click on "Manage your subscriptions."
This should bring you to a list of all of the channels to which you are subscribed through Roku.
3. Locate your CBS All Access sub.
Scroll through your list of channels until you spot CBS. There should be an “Unsubscribe” button beside it.
4. Click or tap on the "Unsubscribe" button.
This will trigger a pop-up asking you to confirm your decision to cancel.
5. Follow the instructions in the confirmation dialogue box.
This will allow you to finalize your decision to cancel. Note that this doesn’t go into effect immediately — if you have some time left before you’d be required to renew, you’ll still have access to the channel until that time is up. Knowing how to cancel CBS All Access on Roku doesn’t mean immediately losing access to that channel.
How to Cancel CBS All Access Subscription on Mobile
If you’re not a Roku user and preferred the app instead, there’s still an easy way for you to perform a CBS mobile app cancel. Please note that just deleting the app doesn’t count — you have to actually cancel your sub if you don’t want to be billed anymore.
Using an iPhone or iPad:
If you’ve been subscribed to CBS All Access on an Apple device, you need to:
1. Open "Settings."
You should see your name there.
2. Tap on your name.
This will take you to another screen with a list of options, including “Subscriptions.” If that isn’t the case, you may have to go to “iTunes & Appstore.”
3. Tap on "Subscriptions."
You should see your Apple ID here. Tap on it. You’ll probably have to log in, so do so now.
4. Scroll down to the "Subscriptions" button.
This will show you a list of services that you have subscribed to. If you have a CBS All Access sub, it’ll appear on this list. If not, you either aren’t subscribed or have done so through a different service.
5. Tap on "CBS All Access."
This will take you to a screen that will allow you to manage your CBS All Access service.
6. Tap "Cancel Subscription."
This will allow you to terminate your CBS service. If you don’t see this button, then your subscription may have already be canceled. Bear in mind that you will continue to have access to CBS until your subscription runs out, even if you’ve canceled it.
Even if you’ve canceled a CBS All Access service, you can still use the CBS app to stream some content for free.
Using an Android device:
The procedure for canceling CBS is very similar for Android devices, with a few key differences.
1. Go to the Google Play Store.
Open the app, and look for your profile icon. It’ll be in the topmost right corner.
2. Tap on your profile icon.
This will open up a pop-up box with a list of choices. The third one down, between “Notifications & offers” and “Play Protect,” should be “Payments & subscriptions.”
3. Tap on "Payments & subscriptions."
This will take you to a new screen. The second option down will be “Subscriptions.”
4. Tap "Subscriptions."
Tapping “Subscriptions” will show you a list of all of the services that you’re subscribed to through Google Play. Scroll through this list until you spot your CBA All Access sub. Once you see CBS cancel your subscription will be right next to it.
5. Tap "Cancel Subscription."
You’ll be prompted to confirm this cancellation. Follow the instructions given to you by the app to finish up.
If you spot CBS All Access in your subscription list, but there’s no “Cancel” button, you may have already canceled. Your subscription is terminated immediately when you cancel, but you’ll still be able to access the channel until your renewal date. At that point, the channel won’t auto-renew, and you’ll lose access.
Once you’ve canceled CBS All Access, you can still use the Android CBS app to stream certain content for free.
What happened to CBS All Access?
In 2020, CBS announced a rebrand. In March of 2021, CBA All Access was relaunched as Paramount+. If you’re a little confused, you’re not alone — Paramount+ is the same service as CBS All Access, just under a new name.
How do I manage my subscriptions on Roku?
You can manage all of your Roku subs by going to your channel grid, highlighting whichever ones you need to manage, and tapping the star (*) button. Alternatively, you can visit Roku’s website and click “Manage your subscriptions.”
Why am I being charged for CBS on Roku?
If you’re seeing charges for CBS on your Roku bill, it’s because you or someone in your household subscribed to this service. It’s also possible that a free trial ran out, and you are slated to automatically begin paying for it. If you don’t want to, follow the guide above to learn how to cancel CBS All Access on Roku.
How do I see my Roku subscriptions?
You can see your Roku subscriptions on your channel grid, or on the company’s website under “Manage your subscriptions.”
Need to Know How to Cancel CBS All Access on Roku?
Stop paying for services you don’t use! Turn on your TV, fire up the Roku, and get rid of CBS in just a few steps:
- Navigate to the channel on your channel grid.
- Hit the star (*) button.
- Pick “Manage subscription” and hit “OK.”
- Select “Cancel subscription,” and hit “OK” again.
- Confirm your cancelation.
You can also:
- Visit the Roku website.
- Login, and click on “Manage your subscriptions.”
- Locate CBS All Access.
- Click “Unsubscribe.”
- Follow the provided prompts to terminate the service.
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