How to Cancel McDonald’s Mobile Order

McDonald’s is one of the most beloved fast-food restaurants in the U.S. Since its founding, it has served food to billions of people. The reason McDonald’s is so popular is because it offers consistency; when you walk into a store anywhere in the country, you know what to expect.

Not only is McDonald’s consistent, but it’s also innovative. It’s lasted for as long as it has because it’s not afraid to try new things. One of the recent advancements it has adopted is allowing customers to order food from a mobile app.

Ordering food from your phone makes the process easy and convenient, as well as saves time, but after placing your order, you may discover that you no longer want the food. This may have you wondering how to cancel McDonald’s mobile order.

We’ll walk you through the process so that you can cancel McDonald’s orders without any stress or frustration.

How to Cancel McDonald's Mobile Order

There can be many reasons why you need to cancel McDonald’s mobile order, including that you changed your mind, someone else already ordered and picked up the food, or whatever. If you find yourself asking how to cancel an order on McDonald’s app, you’ll want to follow these steps:

Step 1: Open the App

The first thing you’ll need to do when wondering how to cancel McDonald’s mobile order is to open the app on your phone.

Step 2: Remove the Items from Your List

When you are attempting to cancel McDonald’s order, you need to be aware that there isn’t a cancel function on the app.

Instead, you’ll need to remove the items you added to your list.

Keep in mind that your purchase is not official and you won’t be charged until you check in to the McDonald’s where you are picking up your food. That means that to cancel McDonald’s mobile order, if you delete the food from your list, you won’t be obligated to purchase it.

How to Get a McDonald's Mobile Order Refund

In addition to wondering how to cancel McDonald’s mobile order, you might also be wondering if you can get a refund for your order.

Keep in mind that when it comes to a McDonald’s mobile order refund, this will only become necessary if you have picked up your food from the store.

As we mentioned above, when wondering how to cancel McDonald’s order, you aren’t charged for anything until you pick up your food from the restaurant. If you’ve gone through this process, here’s what you’ll need to do to get a refund:

Contact the Restaurant Where You Got Your Food

There may be many reasons why you are unhappy with your McDonald’s order and want a refund. To get your money back, you’ll need to contact the store where you got your food. You can’t go through the app for this process.

If you are no longer at the store and don’t want to go back, your other option is to contact McDonald’s Customer Service. You can call them at 1-800-244-6227 and let them know of your complaint.

It will be up to the discretion of the manager or the person you talk to at customer service whether you get your money back or not. If they decide to give you a refund, most of the time, you’ll see your money in about 10 days. However, in some cases, it may take up to three weeks.

McDonald's Refund Policy

McDonald’s has been around for a long time because they do what they can to keep customers satisfied and happy. When it comes to their refund policy, there are several different steps they can take, including exchanging the food you are unhappy with for other items or giving you back your money.

Keep in mind that each franchisee (which means each individual restaurant) has the option to set their own refund policies. There are no overarching rules that apply to every McDonald’s restaurant.

That means that if you’re unhappy with your order and you’re wondering how to cancel McDonald’s mobile order and get your money back, depending on where you got your food, you may or may not be successful in your endeavor.

One thing to keep in mind is that if you’ve eaten all of the food you ordered and then say you have a problem with it, you more than likely won’t get a refund. Too many people try to scam restaurants in this manner, and they can’t be handing out money if they want to stay in business.

How to Cancel McDonald's Delivery Order

The McDonald’s app makes it easy to order your food ahead and go to a restaurant to pick it up. In addition, they also offer the option of having your food delivered directly to you. This is possible because McDonald’s has partnered with Uber Eats and DoorDash.

If you are wondering how to cancel McDonald’s order that is scheduled for delivery, you’ll need to go to the DoorDash or Uber Eats apps to achieve this goal. You won’t be able to cancel the order from the McDonald’s app.

Keep in mind that Uber Eats and DoorDash might have their own policies when it comes to canceling your delivery — whether it comes from McDonald’s or somewhere else. They will also have their own rules when it comes to refunds. Check with each company to see what their regulations are so that you know what to expect if this issue ever arises.

How to Update Your McDonald's App

Keeping your McDonald’s app updated is essential when it comes to getting the food you crave and enjoy. If you’ve moved to a new area or have a new payment method, adding this information to your account can ensure that you get exactly what you pay for. It could also make the how to cancel McDonald’s mobile order process much easier.

When it comes to updating the information on the McDonald’s app, you’ll want to follow these steps:

Step 1: Log in to the App

The first thing you’ll need to do when updating information in the app is to open it on your phone. If you aren’t already logged in, input your username and password when prompted.

Step 2: Click on More

Once you’ve gained access to the app, you’ll need to click on the More button, which can be found at the bottom of the navigation bar.

Step 3: Open Your Profile

Clicking on More will take you to a new menu, and from there, you will be able to click on your Profile.

This will be found at the top of the page.

Step 4: Update Your Personal Settings

From the Profile menu, you can update and change most of your information from the “Personal Settings” option.

Step 5: Save Your Changes

After you’ve made the necessary updates, to ensure that they are saved in the app, you’ll need to click the “Confirm Details” button.

You are now ready to place more orders for McDonald’s food and enjoy this special treat whenever you want.

How to Delete Your McDonald's Account

If you find that you are constantly wondering how to cancel McDonald’s mobile order and are unhappy with the service you’ve received from this restaurant or maybe you no longer want to use the app, you may be wondering how to delete your McDonald’s account.

Removing the app from your phone does not get rid of the information stored electronically. To completely erase yourself from this app, you’ll need to follow these steps:

Step 1: Open the McDonald's App

When wondering how to delete your McDonald’s account, the first thing you’ll need to do is open the app on your phone.

Step 2: Go to More

Once you’ve gained access to your account, look for the More button at the bottom of the navigation bar.

Click on it.

Step 3: Click on “Careers, Contact Us & Legal”

Clicking on More will open a new menu with a variety of options. From the list, look for and click on the one that says, “Careers, Contact Us & Legal.”

Step 4: Contact Them and Fill Out the Form

Another set of options will appear, and you’ll need to click on “Contact Us.”

When the form opens, fill it out with as much information as needed.

You’ll need to make sure you include the email address that is associated with your McDonald’s app, as well as let them know that you want to delete your account. This will be added to the comments under the Topic section of the form.

Step 5: Submit the Form

Once you’ve filled out the form, you will then submit it. Your account should then be deleted (this could take up to several days), and you will no longer be able to place orders from the app.

In addition to following the steps listed above, there are also some other options when it comes to deleting your McDonald’s account.

If you happen to live in California, you can go to the CCPA Rights Center and fill out the form there to have your account deleted.

You can also send an email to [email protected] or call customer service and request to have your account deleted.

You will need to give them the email that is associated with your account for this process to be completed, so have that information on hand and ready to go if you use any of these other methods.

Once your account has been deleted for good, you can then remove the app from your phone.

Deciding Not to Get McDonald's

No matter what time of the day, McDonald’s has a variety of food options that satisfy hunger and curb cravings. With more than 14,000 stores in the U.S., finding a McDonald’s close to you shouldn’t be an issue. Depending on where you live, you may have several options to choose from.

Using the McDonald’s app, it’s easier than ever to order your favorite items and have them ready for pick up at your convenience. However, there may be times when you no longer want or need the food you ordered. If you’re wondering how to cancel McDonald’s mobile order, you’ll follow these steps: