How to Cancel My Canva Subscription
When it comes to promoting your business or brand online, one of the best ways to get people to notice you is to include an image. To ensure that the image looks as good as possible, you need to create something eye-catching and inspiring. There are many different types of software you can use to achieve your goals, and many people use Canva because it’s user-friendly and cost-effective.
Even if you don’t have a ton of technical skills, you can still use Canva to create items for your business. Not only can they help you create social media posts, but they also have templates to help you put together business letters and presentations.
Canva is a one-stop-shop for all of your business promotional needs.
However, there may come a time when you decide you no longer need to upload pictures to the internet or send letters to customers. Maybe you’re tired of giving presentations and need to take a break. The reasons for making these decisions are yours alone, but when you no longer need a platform to help with creating business materials, you may be asking how to cancel your Canva subscription.
When it comes to the quick and easy process of getting rid of your Canva subscription, all you have to do is follow the steps we’ve listed below.
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How to Cancel Your Canva Subscription
Paying for a Canva membership gets you a lot of perks and tools that can help you create astounding images and other items to post online. However, if you decide you no longer need to use those services, then paying for them is silly.
Here are the steps you’ll need to follow when learning how to cancel your Canva subscription:
Step 1: Log in to Canva
The first thing you’ll need to do when curious about how to cancel your Canva subscription is to log in to your Canva account.
This can be done on a laptop or desktop computer, or even using the Canva app o your phone.
Step 2: Click the Gear Icon
Once you have gained access to your Canva account, you’ll then need to click on the gear icon.
This is usually found in the top corner of the homepage.
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Step 3: Go to Account Settings
Clicking the gear icon will bring up a new menu, and from the list of options, you’ll want to choose Account Settings.
Step 4: Find Your Subscriptions and Cancel
From the Account Settings menu, you’ll need to access your subscription information.
Click on your current subscription, and when given a list of options of what you want to do with your account, you’ll click “Cancel.”
Step 5: Confirm You Want to Cancel and Provide Feedback
After clicking “Cancel,” you’ll want to confirm that you no longer want to pay for your subscription, and you can also provide Canva with feedback.
If you’re unhappy with the services you received from them, this would be a good time to let them know. If you had no problems but no longer need what they have to offer, you can let them know that as well.
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How to Delete Canva Account
In addition to wondering how to cancel your Canva subscription, you might also decide that you no longer need your account at all. When it comes to deleting your Canva account, you’ll follow these steps:
Step 1: Log in to Your Canva Account
As usual, the first thing you need to do before you can delete your Canva account is to log in.
Step 2: Click the Gear Icon
Look for the gear icon at the top of the page, then click on it.
Step 3: Go to Account Settings
From the list of options, click on Account Settings.
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Step 4: Go to Login and Security
In the Account Settings menu, look for the Login & Security tab.
Click on it.
Step 5: Delete Your Account
Choose the “Delete Account” option.
Step 6: Confirm Your Choice
To delete your Canva account, you’ll need to confirm your decision. Once you’ve done that, your Canva account will be gone.
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How to Delete a Team on Canva
Yet another option, in addition to wondering how to cancel your Canva subscription, is learning how to delete a team on Canva.
Again, there can be many reasons why you no longer need a specific team on your account, including the fact that you no longer need to use Canva at all, or perhaps some of the team members have moved on to other adventures.
No matter the reason, if you’re wondering how to delete a team on Canva, it’s as easy as following these steps:
Step 1: Log in to Canva
Make sure you are logged in to your Canva account.
Step 2: Click the Gear Icon
Find the gear icon on the top of the page and click on it.
Step 3: Go to Account Settings
The gear icon will open a menu with a list of options, and when you’re trying to delete a team, you’ll need to choose Account Settings.
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Step 4: Manage Your Teams
From the list of options that appears in your Account Settings, click on the Manage Teams tab.
Step 5: Find the Team You Want to Delete
If you have more than one team on your Canva account, you’ll need to find which one you want to delete from the list.
Then, click the “Delete” option.
Step 6: Confirm Your Option
To get rid of a team on Canva, after clicking “Delete,” you’ll need to confirm that you want to delete that team.
Doing so will get rid of the team from your Canva profile.
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How to Get a Canva Customer Service Refund
No matter what the reason is for wanting to know how to cancel your Canva subscription, you may also be curious if after getting rid of your account if it’s possible to get a Canva customer service refund.
Unfortunately, the only way you can get a refund is if there was a Canva billing mistake. There isn’t a Canva customer service refund for canceled subscriptions.
However, Canva does offer a 30-day free trial that allows you to check out their product before you are charged. You have to include your credit card information to sign up, but you are given notice before the trial period is over so that you can decide if you want to continue using what Canva has to offer.
If you do, then you don’t need to do anything. Your card will be charged the amount for whatever subscription you signed up for.
Should you decide you don’t want to pay to use Canva, then knowing how to cancel your Canva subscription is in your best interest — and we just walked you through the process.
Keep in mind that even when you cancel your subscription, you still have access until the billing cycle runs out. You can still use your account to get your money’s worth, so it’s in your best interest to plan your cancellation in advance to get the most out of using Canva.
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Canva Plans and Pricing
Canva offers three different tiers when it comes to their plans and pricing, in addition to their 30-day free trial. The options you can choose from including the following:
Free
As the name implies, you don’t have to pay anything when you sign up for a free account on Canva. The benefits that come with this subscription include:
- Access to the more than 250,000 templates available on Canva
- Access to more than 100 design types, including creating social media posts, letters, presentations, and more
- Access to the library of thousands of free photos and graphics
- You can invite team members to Canva
- You have the ability to collaborate and comment on projects in real-time
- 5 GB of cloud storage
Pro
The Canva Pro account was created with businesses in mind — whether they are large or small. A Pro account will cost around $120 per month and can be used by up to five people, and it includes the same perks as the free account, as well as the following:
- Access to millions of premium stock videos, photos, graphics, and audio
- Access to more than 600,000 premium and free templates
- The ability to remove backgrounds instantly
- The ability to schedule content to eight different social media platforms
- 100 GB of cloud storage
- And so much more — including tools to help you add your company’s logo and other branding to various items
Enterprise
This subscription is for companies that plan on having a minimum of 25 people using Canva. It costs $30.00 per month per person, and you get everything from the Free and Pro plan, as well as the following:
- The ability to establish your company visually by creating logos and applying special colors and fonts
- You can control your team’s access to fonts, logos, graphics, colors, and apps
- You can control the elements that your team is allowed to edit
- You can control team uploads into Canva
- There are built-in workflows for design approvals
- Unlimited storage
- Your account is accessed with a single sign-on
Moving on from Canva
Canva does what it can to make your business life as simple as possible. By giving you the tools to create images and other items that can be shared online, you have the ability to get your business in front of people around the world.
However, you may decide that you no longer want or need to use Canva (for whatever reason), so you may be wondering how to cancel your Canva subscription. The process is quick and easy if you follow these steps:
- Log in to Canva
- Click the Gear Icon
- Go to Account Settings
- Find Your Subscriptions and Cancel
- Confirm You Want to Cancel and Provide Feedback
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