How to Cancel Walmart Plus Free Trial
Walmart+ (or Walmart Plus) is a subscription service akin to Amazon Prime. Like Amazon Prime, this service offers a free trial — but what do you do if you don’t want to end up paying the $12.95 per month membership fee? You might be ready to panic if you aren’t sure how to cancel Walmart Plus free trial, but don’t worry. If you’re not ready to subscribe, you can terminate your membership before you get charged.
With the simple, step-by-step guide below, you can avoid getting roped into paying a subscription fee. You don’t even need to get Walmart Plus customer service involved — just follow these instructions.
How to Cancel Walmart Plus Free Trial -- Step by Step
Walmart Plus offers a lot of perks to their users, but there’s no need to pay for a service that won’t be worthwhile for you. Just:
1. Open your browser, and navigate to the Walmart Plus website.
2. Log in.
Log in using your Walmart Plus credentials. If you or your household have multiple accounts, make sure you’re logging in to the one that you wish to cancel.
3. Click or tap on "Account Information."
There should be a menu option labeled “Account Information.” Select this, and look for a section marked “Membership Details.”
4. Click or tap on "Cancel Membership."
Under “Membership Details,” you should see a button labeled “Cancel Membership.” Click it.
5. Confirm your cancellation by selecting "Yes, I want to cancel my membership.”
After hitting the “Cancel Membership” button, you’ll be asked to confirm your decision. If you aren’t ready yet, back out and come back to this guide later. If you are, select “Yes, I want to cancel my membership.”
6. Follow the prompts to complete your cancellation.
The site will guide you through the last bit of the process, and let you know what to expect.
Note that, if you cancel a paid Walmart Plus subscription, you’ll be able to continue using the service until the date that you’d normally renew. If you’re reading this to learn how to cancel Walmart Plus free trial, canceling a free trial means that your trial will end immediately. So, if you still have a few days left, you may want to wait until the free trial is about to end before canceling.
7. You're good to go!
Your Walmart Plus subscription is canceled, and you will no longer be billed. If you change your mind later on, you can always choose to renew again.
How to Cancel Walmart Plus on the App
If you primarily use Walmart Plus through an app, the procedure is a little different.
1. Fire up the Walmart app.
Open the Walmart app. If you’re prompted to log in, do so now.
2. Tap on "Pickup & delivery."
You should be confronted with two sections: “Pickup & delivery,” and “Walmart.com.” Choose the top one, “Pickup & delivery.”
3. Tap on the menu icon in the top left corner.
In the “Pickup & delivery” section, you should see a menu icon consisting of three stacked horizontal lines (called a “hamburger” menu). Tap on this to open a sidebar menu.
4. Tap on "Walmart+."
In the sidebar menu, you should see a section titled “Pickup & delivery.” At the bottom of that section will be a link marked “Walmart+,” with a “w+” icon. Tap on it. This will show you how long you’ve been a Walmart Plus member, and other options related to your account.
5. Scroll down to "Monthly Membership Trial."
Near the bottom, you’ll see a section marked “Monthly Membership Trial.” This will show you how many days you have left in your free trial (if any), and when your payment date is.
6. Tap on the "Cancel Walmart+ trial" link.
Below “Monthly Membership Trial,” you should see a section marked “Payment Method.” Just below that, in tiny text, there will be a link marked “Cancel Walmart+ trial.” Tap on this.
7. Follow the app's prompts to complete the cancellation process.
The app will guide you through confirming your cancellation.
8. You're done!
Your Walmart Plus trial is canceled, and you won’t be charged for the service.
How to Change Walmart Plus Subscription on the App
If you’re not quite ready to learn how to cancel Walmart plus on the app, and just want to change your membership, you can do that.
Follow the steps outlined above under “How to Cancel Walmart Plus on the App.” When you get to the “Monthly Membership Trial” section in step 5, do the following instead:
1. Tap on "Change."
To the right of “Monthly Membership Trial,” there will be a small link labeled “Change.” Tap on this.
2. Make sure the plan presented to you is correct.
If you currently have a yearly plan, this screen will allow you to change to the month-to-month plan instead. If you have a monthly plan, you can change to an annual plan. Make sure that the membership plan presented on this screen is the one that you’d like to change to.
3. Tap the blue "Change plan" button at the bottom of the screen.
Near the bottom is a bright blue button marked “Change Plan.” Tap it, and your membership will be changed. That’s it!
If These Options Don't Work
If reading about how to cancel Walmart Plus free trial isn’t answering your questions, or you aren’t seeing some of the links and buttons that you should be seeing, you might need some help from Walmart Plus customer service.
Here’s what you can do:
1. Visit the FAQ.
If you just have some questions about your account before you decide to cancel, you might find answers on the company’s FAQ page.
2. Call them directly.
You can try calling the company’s customer service line at 1-800-925-6278. This will let you speak to a representative, who will help walk you through the cancellation process and answer any other questions you might have. If you wish to completely delete your Walmart account, they can help you with that, too.
3. Chat with a representative.
If talking on the phone isn’t a good option for you, you can also visit their Help Center. Scroll to the bottom of the page, to where it says, “Didn’t find what you were looking for?” Just below that, there will be a blue button marked “Contact Us.”
Tapping on this button will open a chat window on the right-hand side. Here, you’ll be able to ask for help canceling your subscription. The chat starts out with a chatbot. If the bot can’t answer your questions, you’ll soon be connected to a representative.
4. Send an email.
You can also email Walmart’s corporate offices by visiting this link. Just below the phone number, there’s another link marked “Email Customer Service.” Clicking on it will take you to an online contact form.
This form doesn’t have a specific option for Walmart Plus memberships, so just choose whichever one is the most pertinent to you, then click the blue “Next” button. this will take you to the rest of the form, where you’ll be prompted to type in your questions, requests, and contact information. Complete the form, and tap “Next.”
The last screen will prompt you to search for your nearest Walmart store. When you are finished, tap “Next” to submit your request.
How long is Walmart Plus free trial?
For new users, the Walmart Plus free trial lasts for up to 30 days. You can cancel your free trial at any time, or begin paying before the trial ends in order to unlock all of the benefits of a Walmart Plus subscription.
How do I remove a credit card from my Walmart account?
In the Walmart app, tap on the menu icon in the top left corner. From that menu, choose “Account,” then “Payment Methods.” From there, you can edit or remove your credit cards on file.
How do I delete my Walmart account?
If you’ve already learned how to cancel Walmart Plus free trial and want to fully delete your account, call customer support at 1-800-925-6278. Talk to a representative, provide the information they ask for, and they’ll help you delete your account.
Tips and Tricks:
1. Save money by going yearly.
A month-to-month subscription makes sense if you don’t often go to Walmart, but, if you shop there frequently, choosing the annual sub saves you money. A monthly subscription costs $12.95 per month, or $155.40. An annual sub is $98, or about $57 cheaper.
2. Get free shipping.
Walmart Plus offers free two-day shipping, but only for items sold and shipped by the company. Third-party sellers don’t count. If you see “Sold and shipped by Walmart.com,” that product ships for free. You can also filter your search results by the retailer in order to see only items shipped by Walmart.
3. In a rush? Scan and go.
Use Walmart Plus’s scan-and-go technology to save time. While in a store, open the app and choose “Scan-and-go shopping.” Use your phone to scan items, then go to a self-checkout line, scan the QR code on your phone to finalize the transaction, and go.
Want to Avoid Paying Membership Fees? Here's How to Cancel Walmart Plus Free Trial:
If your free trial is almost at an end, and you’re not about to go paying for a full Walmart Plus membership, this is how to cancel Walmart Plus free trial:
- Go to the Walmart Plus website.
- Log in.
- Go to “Account Information.”
- Click “Cancel Membership.”
- Confirm your cancellation.
Or, in the app:
- Go to “Pickup & delivery.”
- Tap on the menu icon in the top left corner.
- Tap on “Walmart+.”
- Scroll down until you see the “Cancel Walmart+ trial” link.
- Tap on it.
- Follow the app’s instructions to confirm your cancellation.
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