Deciding to sell products online can be a lucrative decision. If you are serious about your business and plan to invest time and money into making it a success, then one of the options you may have decided to try to see if it will help with your endeavors is setting up an online store on Shopify.

For 14 days, you can see how many sales you could potentially get using the Shopify site — without having to pay a monthly fee. However, after that time, if things didn’t work out as you had hoped, you may be wondering how to delete Shopify account after trial.

How to Delete Shopify Account After Trial Directly from the Site

There are many different reasons why you may have decided that you no longer want to be on Shopify and are wondering how to delete a Shopify store. You don’t have to justify your decision to us; you do what’s best for you and your business.

To cancel your Shopify account, you’ll need to follow these steps:

Step 1: Log into Your Account

The first thing you’ll need to do when you want to delete your Shopify account after the trial is to log in to your Shopify account.

When prompted, type in your username and password to access your dashboard.

Step 2: Go to Settings

Once you’ve gained access to your account, you’ll then need to access the Settings option from the main menu.

This is found at the bottom of the page on the left-hand side of the screen.

Step 3: Select Your Account Settings

Clicking on the Settings option will bring open a new set of selections in the center section of your Shopify dashboard.

Look for and click on Account.

Step 4: Look for Your Store Status

Under the “Store status” section of your account, you should see a button that says, “Sell or close.”

Click on this.

A new menu window will appear with two buttons: one for selling and one for closing. Click on the “Close” option.

Step 5: Input Your Password

You will be prompted to input your password. Type that in the dialogue box, then click Confirm.

Step 6: Select a Reason

Another menu will pop up, and you’ll be asked to select a reason for closing your store. Choose the option that best fits why you have decided to no longer use this site for your online business.

Step 7: Close Your Store

When wondering how to delete a Shopify store, after choosing a reason, you can then close your account and store and take your business elsewhere.

The steps listed above can be used on any device to close your Shopify account. If you find yourself asking how to delete a Shopify account on your iPhone, steps one through seven listed above will help you accomplish your task.

How to Delete Shopify Account After Trial Using Third-Party Software

If you decide to delete your Shopify account after trial, doing it manually is the best way. However, there may be some circumstances when this isn’t possible, so working with third-party software might be in your best interest.

At the moment, there seems to be only one that can really help with that endeavor, and it’s called DoNotPay. This is especially helpful if you don’t remember the password to your Shopify store and/or no longer have access to the email that is associated with your store.

To use this option to cancel your Shopify account, follow these steps:

Step 1: Sign Up for DoNotPay

When wondering how to delete a Shopify account after a trial using third-party software, the first thing you’ll need to do is sign up for DoNotPay.

Go to their website and follow the prompts to achieve this goal.

Step 2: Delete Old Accounts

Once you have an account on DoNotPay, you’ll then need to navigate to the “Delete Old Accounts” section on their website.

Step 3: Choose Which Type of Account to Delete

When using DoNotPay to close your Shopify store, you’ll need to give them some more information, including the type of account you are trying to delete.

There are many different options to choose from, including:

  • Email
  • Social media
  • Streaming services
  • Gaming
  • eCommerce

Since you’re trying to close Shopify, choosing eCommerce will be in your best interest.

Step 4: Provide as Much Information as Possible

DoNotPay will then ask for more data about your Shopify account, including any emails or usernames associated with the account, or if your phone number might be tied to it.

Enter as much information as you can remember.

Step 5: Verify Your Account

When using DoNotPay, you’ll then need to verify the account by entering the date you created your store, the last time you logged in, and whether you have any payment methods tied to your Shopify store.

Step 6: Add Photographic Evidence

If you have photographic evidence that proves you own the account, you’ll be asked to upload that. If not, this isn’t something you need to worry about.

Step 7: Enter Previous Passwords

If you remember your previous password for your Shopify account, you’ll be asked to input it. If not, don’t stress yourself out trying to find the information.

Step 8: Submit the Task

After providing as much data as possible, you’ll then input your contact information and submit the task.

DoNotPay will take it from there and hopefully get your Shopify deleted right after your trial period so that you don’t have to do this task yourself.

How to Delete Shopify Account After Trial: Things You Need to Know

If you’ve decided to completely cancel your Shopify account, the process will only take you a few minutes. However, there are some things you need to know before your store is closed for good.

1. Outstanding Charges Need to be Taken Care of

If you happen to have any outstanding charges on your account, you’ll need to take care of these before your store is closed.

You might also be wondering: “if I close my Shopify store will I still be charged?” The answer to this is that it depends.

You won’t get charged a cancellation fee, but you also won’t receive a refund on any subscriptions that you paid in advance. Since you’re closing your store after your trial period ends, you should not have to worry about charges or losing money in the process.

2. Decide What to do With Your Custom Domain

If you created a custom domain for your Shopify store, before you close your account, decide what you want to do with that data. You can transfer it to another domain registrar, or you can cancel it.

You get to decide what will work best for you, but if you don’t do something with it before you close your store, you may lose this domain forever.

3. Cancel All Apps

Make sure to cancel any third-party apps that are linked to your Shopify store and cancel their services. This is especially important if the apps have recurring charges. You don’t want to pay for things that you no longer need.

Tip | 1
You Lose Account Access Without a Card on File

When signing up on Shopify, you are asked to include a credit card after the free trial ends. This is the card that would be charged the monthly fee depending on the type of account you may decide to go with. If you don’t add this information to your account, as soon as the free trial ends, you’ll lose access to your online store. This isn’t the same as closing the store permanently, but it will ensure you don’t pay for something you don’t intend to use.

How to Cancel Shopify Free Trial

In addition to wondering how to delete your Shopify account after the trial, you might want to learn how to cancel your Shopify free trial.

Perhaps during the 14 days, you realize that this site isn’t going to help with your business endeavors — and that’s okay! To cancel the free trial, you’ll need to follow these steps:

Step 1: Log in to Shopify

The first thing you’ll need to do when canceling your Shopify free trial is to log in to your account.

Input your username and password when prompted.

Step 2: Go to Your Settings

Once you’ve gained access to your store, click on the Settings option at the bottom of the page on the left-hand side.

Step 3: Access Your Plan and Cancel Your Subscription

In the Settings menu, look for and click on Plan. Then, look for the “Cancel subscription” option and click on that.

Step 4: Cancel Your Subscription and Close Your Store

From the drop-down menu, choose which subscription you want to cancel. In this case, it would be the free trial.

Click on that.

Then, click on the “Cancel subscription and close store” option.

When prompted, enter your password.

Click “Close store.”

Your free trial has been canceled, and your Shopify store is now closed.

One thing to keep in mind when canceling your free trial is that in an effort to get you to buy a subscription, Shopify might offer you a limited-time discount on the monthly fee. You get to decide if it’s worth your time and effort to take them up on this, or if you prefer to take your online store elsewhere.

Tip | 2
Consider Selling Your Store

In addition to completely closing your store, you also have the option of selling your store on Shopify’s Exchange Marketplace. The only catch with this option is that you have to make the first payment to whatever plan you picked, so it will cost you some money. But with the sale of your store, you may be able to make that payment back and more.

A Business Plan that Works for You

Starting an online business comes with risks, and you want to make sure you find the best options that will allow you to become a success. If you find that having a store on Shopify isn’t working out the way you planned and you’re wondering how to delete Shopify account after trial, whether you’re asking how to delete a Shopify account on iPhone or another device, here’s what you do:

  • Log into Your Account
  • Go to Settings
  • Select Your Account Settings
  • Look for Your Store Status
  • Input Your Password
  • Select a Reason
  • Close Your Store

The above article may contain affiliate links, which help support Clever Sequence

Latest Guides