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Amazon is one of the best e-commerce stores. It lets customers worldwide shop for products at a discounted rate.

You can buy gift cards to Amazon for yourself or your loved ones. They can learn to redeem Amazon gift cards with a serial number directly on the website.

You never have to worry about losing the balance associated with the gift card, as they do not expire. Amazon will always add a small percentage of the funds when reloading it, giving you free money.

If you decide to add an Amazon gift card to your account, you can learn to redeem it with the guide below.

How to Redeem Amazon Gift Card with Serial Number

This article shows you how to redeem an Amazon gift card for cash or a product on the company’s website. You will learn how to find the serial number and code. If your gift card gets damaged, there are steps you can take, as shown below.

Where is the Serial Number on an Amazon Gift Card?

You have to find the Amazon gift card serial number to know how to redeem it. You will find the details you need on the back of the gift card. Look towards the bottom to locate the serial number.

The serial number will always begin with “17.” It consists of 19 numbers. There are no letters included in the serial number.

Where is the Amazon Gift Card Code Location?

You will also need to find the Amazon gift card claim code location. It is also on the back of the gift card but will be closer to the top. You will see two upward-facing triangles and the words “Claim Code” under them.

The claim code is typically shorter than the serial number. Sometimes, you have to scratch off the silver foil to see it. It will be a combination of letters and numbers.

How to Check an Amazon Gift Card Balance with Its Serial Number

After you find the Amazon gift card serial number, it is time to check the balance! Sometimes, the physical gift cards do not include the valuation printed on them.

You can log in to your Amazon account to check a gift card’s balance. Learn more by reading the necessary steps.

  1. Go to and sign in to your account.
  2. Click on your “Account” page.
  3. Navigate to “Your Orders.”
  4. Find the gift card you purchased.
  5. Match the serial number with the list of gift cards.
  6. When you find the appropriate gift card, look for the balance next to it.

Check a Gift Card's Balance on the Mobile App

You can also learn how to check if an Amazon gift card has been redeemed by looking at the balance on the Amazon app. The steps below work for the Android and iPhone versions.

  1. Download the Amazon app from the Apple App Store or Google Play Store.
  2. Open the app and log in to your Amazon.
  3. Tap the profile icon at the bottom. It resembles an outline of a person.
  4. Look for the “Gift Card Balance” section.

What Happens if the Amazon Gift Card Claim Code Gets Damaged?

Sometimes, after you find the Amazon gift card claim code location, you may find the alphanumeric information damaged. Contact Amazon as soon as possible if you are in this situation.

Amazon will ask for specific information to verify your gift card. Have the following details ready.

  • The serial number on the back of the gift card
  • The order number for the gift card
  • The purchaser’s name
  • The recipient’s name
  • The shipping or email address associated with the reception of the gift card

Amazon Gift Card Claim Code Not Working

Sometimes, after trying to add a gift card to your account, you may get an error that the claim code did not work. Most often, this occurs because you are on the wrong Amazon account. You can only redeem the gift card on a profile where there is prior use of it.

Sometimes, you will receive the “Amazon Gift Card Claim Code Not Working” message if you put the gift card into your account. Double-check the list, comparing the serial numbers. If the gift card does not appear on the list, contact Amazon customer support.

Redeem Your Amazon Gift Card

You must learn to redeem an Amazon gift card with a serial number and claim code to use it. The steps below will help with this process on a computer.

  1. Find the claim code and serial number on your gift card.
  2. Click on “Redeem a Gift Card” on your account or order.
  3. Press “Apply to Your Balance” to use the gift card on your order.
  4. You can also press “Keep Your Gift Card Balance for Later” if you want to save it for a larger purchase.

Redeem the Gift Card for Cash

Unfortunately, you cannot learn to redeem an Amazon gift card for cash. You must purchase a voucher with another brand like Google Play or Apple. You can then use the gift cards you bought with the other companies associated with them.

Reload the Gift Card

If you learn to redeem an Amazon gift card with a serial number, you will eventually run out of money. You can add more funds to it with the steps below.

  1. Go to on your desktop.
  2. Log in to your account and go to your “Account” page.
  3. Choose “Gift Cards.”
  4. Press “Reload Your Balance” in the menu.
  5. Choose the amount you want to put on your gift card.
  6. Press “Buy Now.”
  7. Select the card you want to use to reload the balance.

Reload the Gift Card on the Amazon App

You can also reload the gift card on the Amazon app with the below steps.

  1. Download the Amazon app on your iPhone or Android.
  2. Tap the profile icon described above.
  3. Find the section labeled “Gift Card Balance.”
  4. Press “Manage.”
  5. Choose the “Reload Balance” option.
  6. Select the amount of money you want to add.
  7. Tap “Buy Now.”
  8. Choose the card you want to use to reload the balance.

Make a Purchase with an Amazon Gift Card

Finally, you can easily make your purchase with your Amazon gift card. The steps required are similar to those for redeeming your gift card.

If you have a gift card on your account, you will automatically see a section labeled “Use Your $X.XX Gift and Promotional Balance.” This message will only appear if the balance is on your account.

If you do not see the above message, continue through the checkout process. Wait until you appear on a screen labeled “Payment Method.”

When you get to the “Payment Method” page, you will see an option called “Change.” Select the gift card you want to use to pay for your products.

If you want to save the balance for later use, uncheck the box next to “Use Your $X.XX Gift and Promotional Balance” on the first page. Continue to check out and choose one of your credit cards for the balance.


How Do I Check My Amazon Gift Card without Scratching It?

You can check your Amazon gift card balance without scratching the claims code. You only need to use the serial number.

You will log into your Amazon account on a desktop browser or the mobile app. Click on your “Account” page and navigate to the “Gift Cards” section. Look for the gift card that matches the serial number with the one you have.

Can You Check the Value of an Amazon Gift Card without Redeeming It?

You can check the valuation of your Amazon gift card by chatting with a support agent. Log in to your account and click on the “Contact Us” page to start a session.

When the chat begins, you will see a message labeled “Find the Balance of a Gift Card without Redeeming.” Click on that option to see the valuation.

What Happens if an Amazon Gift Card is Not Redeemed?

Sometimes, people forget to use their Amazon gift cards. Thankfully, the valuation never expires. You can redeem the gift card by using the serial number on the back.

Redeem an Amazon Gift Card with a Serial Number

You should now know how to redeem an Amazon gift card with a serial number. You will find this numeric code at the bottom of the back of your gift card.

Do not look at the claims code. This number will also include letters in it. You can redeem the gift card by pressing “Redeem a Gift Card” at checkout. Your account will automatically use the balance towards what you have to pay.

You can reload the balance through the “Gift Cards” page after you go to your “Account.” Choose the card you want to use, and pay for the money you want to put on the gift card.

Finally, you can check the balance of your Amazon gift card at any time on the website or mobile app. Click on the “Gift Cards” page on your “Account.” Find the gift card with a matching serial number to the one you have in your hand.

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